Support

We're here to help

Contact Us

If you need assistance, have questions, or want to report an issue, please reach out to our support team.

Support Email

wendy@spairally.com

Our support team typically responds within 24-48 business hours. For urgent security matters, please mark your email as urgent.

What to Include in Your Message

  • A clear description of your issue or question
  • Your account email (if applicable)
  • Device and app version information
  • Screenshots or error messages (if applicable)
  • Steps to reproduce the issue

Additional Resources

Before contacting support, you may find answers in our:

Report a Security Issue

If you've discovered a security vulnerability in our system, please email us immediately at wendy@spairally.com with "SECURITY" in the subject line.