FAQ

Frequently asked questions about Spairally.

Straight answers about how the Spairally personal safety app works, what it can and can't do, and how your data is handled.

About Spairally

What is Spairally?

Spairally is an AI-powered personal safety app designed to help people stay aware of potential danger and share safety information with trusted contacts. It brings mobile safety tools into one place, helping users take a more proactive approach to personal safety.

How does Spairally work?

Spairally uses AI-powered threat detection to help identify potential danger from audio signals. The app also provides safety features, including emergency sharing with trusted contacts. Available functionality may vary by platform and app version.

What does Spairally's AI detect?

Spairally is designed to identify audio patterns associated with potential active threats. It is not a general-purpose surveillance system and should not be treated as a definitive identification system for weapons or every dangerous situation.

Can Spairally guarantee my safety?

No. Spairally is a personal safety tool, not a guarantee of protection. Detection can be affected by background noise, device placement, microphone access, and other environmental factors. Users should contact local emergency services when they need immediate assistance.

Who should use Spairally?

Spairally may be useful for runners, commuters, people walking alone, students, travelers, families, and anyone who wants additional personal safety tools while going about their day.

Is Spairally useful for people who go running alone?

Spairally is designed to support personal safety in everyday situations, including outdoor activities. Runners can consider using it as part of their broader safety routine, alongside route planning, situational awareness, and informing someone they trust about their plans.

Getting started and using the app

How do I get started with Spairally?

Download Spairally from the Apple App Store or Google Play, install it, and follow the in-app setup instructions. Review the available safety features and permissions before relying on the app.

Is Spairally available on iPhone and Android?

Yes. Spairally is available for iOS and Android. Download it on the App Store for iPhone or on Google Play for Android.

Does Spairally work on Apple Watch and Wear OS?

Yes. Spairally is available on Apple Watch (watchOS 10 or later) and Wear OS, with the same features on both. It works with the Spairally app on your phone, which needs to be nearby. Listening and detection happen on your phone. The watch shows alerts and lets you send an SOS to your Safety Circle. SOS does not call emergency services. See what it does on your watch.

Can I share emergencies with friends or family?

Spairally includes emergency-sharing features intended to help users communicate safety information with trusted contacts. Review the app's current settings and permissions to understand what information is shared and how the feature works on your device.

Does Spairally need microphone access?

AI-powered audio threat detection may require microphone access. Review the permissions requested by your installed version of Spairally and grant the permissions needed for the features you want to use.

Does Spairally work everywhere?

Availability and performance can depend on your device, operating system, permissions, connectivity, and the features available in your region. Do not assume that every feature works identically in every country or environment. See Spairally around the world.

Does Spairally work with a weak internet connection?

Spairally's detection is designed to run on the device, so it can keep working with intermittent connectivity and sync when a connection is available. Performance can still depend on your device, permissions and environment.

Safety, privacy and data

Does Spairally replace emergency services?

No. Spairally is not a substitute for police, ambulance services, or other emergency responders. If you face immediate danger, contact the appropriate local emergency service whenever possible.

Does Spairally record or store my audio?

Audio is processed in real time for detection and then discarded. It is encrypted in transit and is not stored permanently, except where explicitly required for a security investigation or by law. Read the full privacy policy.

Does Spairally sell my personal information?

No. Spairally does not sell your personal information. The privacy policy explains what is collected, how it is used and who it may be shared with.

Account, organisations and support

Is there a version of Spairally for schools, businesses or buildings?

Yes. Bella is Spairally for institutions, homes, buildings and jurisdictions, with geofenced monitoring, prioritised security alerts and routes to the threat location for responders. Pre-orders and pilots are open.

How do I delete my Spairally account?

You can request account deletion at any time on the account page. You will receive an email to confirm the request.

Where can I learn more about Spairally?

Visit spairally.com for more information, use the official app-store links above to view the current listing, or contact wendy@spairally.com. For help with the app, see Support.

Ready when you are

Add Spairally to your safety routine

Download the app, follow the in-app setup and add the people you trust. Still have a question? Contact support.